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CallerDesk Services

This is Why We Do it

Making the cloud a better place for the world

Founded in 2016, CallerDesk is India’s open cloud voice communication platform with an aim to redefining
business communications through excellent Cloud-based telephony solutions.

Our wide ranges of product & services are designed to meet the fast changing needs of new-age companies, ensuring them to have access to the latest business cloud solutions and most reliable platforms. Whether you are in public sector, private sector or looking to start and grow your own business, our integrated products are packaged to meet different business needs along with value added services for our valuable customers and to enhance customer experience, rationalize costs and accelerate revenue growth.

CallerDesk is ranked among the 10 most promising IVR technology solution providers-2018 by Silicon India and also selected and featured in Tata Do Big Symposium 2017 initiative with ET CIO for adopting digital technology innovative form. CallerDesk is one of the Startup idea/concept which was recommended by IIM Lucknow Enterprise Incubation Centre, as well as recognized by 'Startup India', a Govt. of India initiative and having a DIPP Number – 2310.

This is How We Do It

We bring productivity to your business through our business

data security

Confidentiality

Safety is our priority! We put confidentiality and data security above anything else and provide technologies to mitigate against security breaches, which may disrupt business activities.

CRM solutions

Continuous Improvement

Even with localized functionalities, CallerDesk can seamlessly support Global business expansion and easily integrate the existing CRM solutions. Futuristic solutions and winning service, is what we promise!

passionate team

Professionalism

With diverse talents and professionals we boost of a high-performing and passionate team. CallerDesk believes that happy customers are the result of hardworking and dedicated, and most importantly happy employees!

Client Focus

Client Focus

We believe that every incoming call can be the next business lead that an enterprise needs! CallerDesk help businesses in adopting next generation Hybrid-IVR architecture and cloud-based solutions to enhance agility and best user-experience.

user's adaptability to communicate

Adaptability

CallerDesk increase the user's adaptability to communicate and collaborate by making sure that they have access to the right people at the right time, regardless of the communication resources they are using or where they are located.

On-time delivery

On-Time Delivery

On-time delivery is the constantly steady and vital standard that makes all other performance measures meaningful. With the promise to put customers-first, we strive to deliver on time, each time, and every time!

Our Vision

To help organizations embrace cloud technologies so they can engage better with their customers in the digital world.

Our Mission

Provide a simple, reliable, high performance cloud business communication solutions through integrated cloud telephony platform.

Our History

Founded in the year 2016, CallerDesk is the brainchild of two veterans of the IT & Business Development field. In their previous ventures, they have created a simple automated IVR solution for their internal usage and eventually building on it further, they conceptualized a standalone company in the form of Deskotel Communications Private Limited. Bringing along their exceptional expertise and unparalleled assets, they envisioned a complete cloud telephony solution: CallerDesk. The founders, with their rich experience and know-how, add supreme value to the business ecosystem.

Milestones & Achievements

We are recognized by the DPIIT, under “Startup India” program, an initiative of the Government of India.

CallerDesk ranked 10 most promising IVR technology solution providers by Silicon India Magazine.

Currently incubated in Atal Incubation Centre at Shiv Nadar University with the support of Atal Innovation Mission NITI Aayog.

Currently in Nexus startuphub pre-incubation program@ American Center, supported by US Embassy & the University of Texas

Callerdesk selected to be featured in TATA DO BIG STORIES initiative with ET NOW.

Recommended by IIM Lucknow Enterprise Incubation centre that is innovative in nature.

Customer Reviews

Honest Reviews speaks louder than just words

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