{"id":5748,"date":"2026-09-17T13:20:27","date_gmt":"2026-09-17T07:50:27","guid":{"rendered":"https:\/\/callerdesk.io\/blog\/?p=5748"},"modified":"2026-09-17T13:20:30","modified_gmt":"2026-09-17T07:50:30","slug":"how-to-transfer-phone-calls-to-another-number","status":"publish","type":"post","link":"https:\/\/callerdesk.io\/blog\/how-to-transfer-phone-calls-to-another-number\/","title":{"rendered":"How to Transfer Phone Calls to Another Number"},"content":{"rendered":"\n

You may not always be available on the same phone, but that does not mean you should miss important calls.<\/p>\n\n\n\n

Maybe you are travelling, using a second number, working from another location, or simply want someone else to handle your incoming calls. In such cases, you can send calls from your current number to another phone number.<\/p>\n\n\n\n

But there is one important difference to understand first.<\/p>\n\n\n\n

If you want incoming calls to automatically go to another number, you need call forwarding<\/strong>. If you have already answered the call and want to connect that caller to another person or department, you need call transfer<\/strong>.<\/p>\n\n\n\n

In this guide, you will learn how to transfer phone calls to another number using iPhone, Android, and major Indian networks such as Jio, Airtel, Vi, and BSNL, along with how live call transfer works for businesses.<\/p>\n\n\n\n

Call Forwarding vs Call Transfer: Which One Do You Need?<\/strong><\/h2>\n\n\n\n

Call forwarding and call transfer may sound similar, but they are used at different stages of a call.<\/p>\n\n\n\n

Feature<\/strong><\/td>When It Happens<\/strong><\/td>Example<\/strong><\/td><\/tr>
Call Forwarding<\/strong><\/td>Before you answer the call<\/td>Calls to your primary number automatically go to another mobile<\/td><\/tr>
Call Transfer<\/strong><\/td>After you answer the call<\/td>A sales agent transfers a connected customer to support<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

If you want incoming calls to automatically reach another number, you need call forwarding<\/strong>.<\/p>\n\n\n\n

If the caller is already connected and you want to send that conversation to another person or department, you need call transfer<\/strong>.<\/p>\n\n\n\n

How to Forward Phone Calls to Another Number<\/strong><\/h2>\n\n\n\n

Most smartphones and telecom networks provide call forwarding settings.<\/p>\n\n\n\n

Generally, you need to:<\/p>\n\n\n\n

    \n
  1. Open your phone’s calling settings.<\/li>\n\n\n\n
  2. Find Call Forwarding<\/strong>, Call Divert<\/strong> or Supplementary Services<\/strong>.<\/li>\n\n\n\n
  3. Choose when calls should be forwarded.<\/li>\n\n\n\n
  4. Enter the number where the calls should go.<\/li>\n\n\n\n
  5. Enable the setting.<\/li>\n<\/ol>\n\n\n\n

    Depending on your network, you may see options such as:<\/p>\n\n\n\n

    Forwarding Option<\/strong><\/td>What It Does<\/strong><\/td><\/tr>
    Always Forward<\/strong><\/td>Sends every incoming call to another number<\/td><\/tr>
    When Busy<\/strong><\/td>Forwards calls when you are already on another call<\/td><\/tr>
    When Unanswered<\/strong><\/td>Forwards calls if you do not answer<\/td><\/tr>
    When Unreachable<\/strong><\/td>Forwards calls when your phone cannot be reached<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

    These options can vary depending on your phone and telecom operator.<\/p>\n\n\n\n

    How to Transfer Calls to Another Number on iPhone<\/strong><\/h2>\n\n\n\n

    Apple provides a built-in call forwarding option on supported cellular networks.<\/p>\n\n\n\n

    On current versions of iOS:<\/p>\n\n\n\n

      \n
    1. Open Settings<\/strong>.<\/li>\n\n\n\n
    2. Tap Apps<\/strong>.<\/li>\n\n\n\n
    3. Select Phone<\/strong>.<\/li>\n\n\n\n
    4. Tap Call Forwarding<\/strong>.<\/li>\n\n\n\n
    5. Turn Call Forwarding<\/strong> on.<\/li>\n\n\n\n
    6. If you use Dual SIM, choose the required line.<\/li>\n\n\n\n
    7. Tap Forward To<\/strong>.<\/li>\n\n\n\n
    8. Enter the number where you want your calls redirected.<\/li>\n<\/ol>\n\n\n\n

      Apple says you must be within cellular network range while setting up forwarding. It also notes that conditional forwarding, such as forwarding calls when your line is busy or unavailable, depends on your carrier.<\/p>\n\n\n\n

      Official guide:<\/strong> Apple Support: Set up call forwarding on iPhone<\/a><\/p>\n\n\n\n

      To stop call forwarding, return to the same setting and switch Call Forwarding<\/strong> off.<\/p>\n\n\n\n

      How to Transfer Calls to Another Number on Android<\/strong><\/h2>\n\n\n\n

      Android phones also support call forwarding, but the exact menu can differ between Samsung, OnePlus, Xiaomi, Pixel and other devices.<\/p>\n\n\n\n

      In most cases:<\/p>\n\n\n\n

        \n
      1. Open the Phone<\/strong> app.<\/li>\n\n\n\n
      2. Open Settings<\/strong> or Call Settings<\/strong>.<\/li>\n\n\n\n
      3. Look for Calling Accounts<\/strong>, Supplementary Services<\/strong> or Call Forwarding<\/strong>.<\/li>\n\n\n\n
      4. Select your SIM if required.<\/li>\n\n\n\n
      5. Choose the forwarding condition.<\/li>\n\n\n\n
      6. Enter the destination number.<\/li>\n\n\n\n
      7. Enable call forwarding.<\/li>\n<\/ol>\n\n\n\n

        For example, Vi’s current official instructions direct Android users through the Phone app and call settings to the call-forwarding options.<\/p>\n\n\n\n

        Because Android menus vary, it is better to search for Call Forwarding<\/strong> in your phone settings if the exact route above is not available.<\/p>\n\n\n\n

        How to Transfer Calls to Another Number on Jio, Airtel, Vi and BSNL<\/strong><\/h2>\n\n\n\n

        The method can also depend on your telecom operator, so it is better to follow the latest official guidance for your network.<\/p>\n\n\n\n

        How to Forward Calls on Jio<\/strong><\/h3>\n\n\n\n

        Jio allows call forwarding through handset settings as well as the MyJio app<\/strong>.<\/p>\n\n\n\n

        In MyJio:<\/p>\n\n\n\n

        Profile \u2192 Mobile Settings \u2192 Service Settings \u2192 Call Forwarding<\/strong><\/p>\n\n\n\n

        Then:<\/p>\n\n\n\n

          \n
        1. Select Voice<\/strong> or Video<\/strong>.<\/li>\n\n\n\n
        2. Choose the forwarding type.<\/li>\n\n\n\n
        3. Complete SIM verification.<\/li>\n\n\n\n
        4. Enter the 10-digit destination number.<\/li>\n\n\n\n
        5. Tap Continue<\/strong>.<\/li>\n<\/ol>\n\n\n\n

          Jio states that the call-forwarding service itself is free, but you need an active plan. Jio currently says forwarding can be done to mobile and landline numbers except BSNL numbers, your own Jio number and international numbers.<\/p>\n\n\n\n

          Official guide:<\/strong> Jio: How to activate call forwarding<\/a><\/p>\n\n\n\n

          How to Forward Calls on Airtel<\/strong><\/h3>\n\n\n\n

          Airtel also supports call forwarding and provides instructions for both phone-based and Airtel app-based setup.<\/p>\n\n\n\n

          Inside the Airtel app, users can go to the call settings area, find the call-forwarding option, choose the forwarding condition and enter the destination number.<\/p>\n\n\n\n

          Airtel lists forwarding options for all calls as well as busy, unanswered and unreachable conditions.<\/p>\n\n\n\n

          Official guide:<\/strong> Airtel: Activate and deactivate call forwarding<\/a><\/p>\n\n\n\n

          After setting it up, make a test call from another number to confirm that calls are reaching the correct destination.<\/p>\n\n\n\n

          How to Forward Calls on Vi<\/strong><\/h3>\n\n\n\n

          Vi provides call forwarding for different situations, including:<\/p>\n\n\n\n