{"id":79,"date":"2024-11-02T11:58:46","date_gmt":"2024-11-02T11:58:46","guid":{"rendered":"http:\/\/165.232.191.143\/?p=79"},"modified":"2026-03-26T13:23:32","modified_gmt":"2026-03-26T07:53:32","slug":"best-ivr-service-provider","status":"publish","type":"post","link":"https:\/\/callerdesk.io\/blog\/best-ivr-service-provider\/","title":{"rendered":"Choosing the Best IVR Service Provider in India: A Complete 2025 Guide"},"content":{"rendered":"\n<p>Do you get lots of calls for your business?<\/p>\n\n\n\n<p>Answering each one by hand takes time and you might miss some important ones too. That\u2019s where an IVR service provider can help.<\/p>\n\n\n\n<p>An IVR (Interactive Voice Response) system picks up calls, talks to your customers using a menu like \u201cPress 1 for Sales, Press 2 for Support,\u201d and sends them to the right person. It works automatically even when you\u2019re busy or closed.<\/p>\n\n\n\n<p>This means:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You save time<\/li>\n\n\n\n<li>Customers don\u2019t have to wait<\/li>\n\n\n\n<li>You don\u2019t need a big team to manage calls<\/li>\n<\/ul>\n\n\n\n<p>But here\u2019s the problem:<br>There are too many IVR service providers out there.<\/p>\n\n\n\n<p>So\u2026<br><strong>How do you choose the best one?<\/strong><\/p>\n\n\n\n<p>Don\u2019t worry-we are here to help you<\/p>\n\n\n\n<p>This guide will show you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>What is IVR and How Does It Work?<\/li>\n\n\n\n<li>Do You Really Need an IVR System?<\/li>\n\n\n\n<li>How to Choose the Best IVR Service Provider<\/li>\n\n\n\n<li>Top IVR Service Provider in India<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-is-ivr-and-how-does-it-work\"><strong>What is IVR and How Does It Work?<\/strong> <\/h2>\n\n\n\n<p>Ever called a company and heard:<br><strong>&#8220;Press 1 for Sales, Press 2 for Support&#8221;?<\/strong><br>That\u2019s an <strong><a href=\"https:\/\/callerdesk.io\/blog\/what-are-the-key-features-of-ivr-a-detailed-guide\/\">IVR system<\/a><\/strong> (Interactive Voice Response) doing its job.<\/p>\n\n\n\n<p>An IVR system helps your business answer calls automatically.<br>Instead of a person answering each time, the system plays a recorded message and gives options using keypad or voice.<\/p>\n\n\n\n<p>A good IVR service provider helps you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Answer common questions like business hours or order status<\/li>\n\n\n\n<li>Send calls to the right department or team member<\/li>\n\n\n\n<li>Let customers talk to a real person only when needed<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"do-you-really-need-an-ivr-system\"><strong>Do You Really Need an IVR System?<\/strong><\/h2>\n\n\n\n<p>If your business gets a lot of calls, an <strong>IVR system<\/strong> can help you manage them better. But do you actually need one? Let\u2019s find out.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"1-does-your-business-need-an-ivr-system\"><strong>1. Does Your Business Need an IVR System?<\/strong><\/h3>\n\n\n\n<p>If your business fits into any of these categories, an IVR service provider can make your call management much easier:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Companies with multiple offices<\/li>\n\n\n\n<li>Businesses serving customers in different locations<\/li>\n\n\n\n<li>Brands with an online presence (website, social media, etc.)<\/li>\n\n\n\n<li>Organizations with several departments (sales, support, marketing)<\/li>\n\n\n\n<li>E-commerce stores handling customer inquiries<\/li>\n\n\n\n<li>Service providers offering different services<\/li>\n\n\n\n<li>Hospitals and government offices that deal with high call volumes<\/li>\n<\/ul>\n\n\n\n<p>If any of these sound like your business, choosing the best IVR service provider can help automate your calls, save time, and improve customer experience.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"2-what-are-your-business-needs\"><strong>2. What Are Your Business Needs?<\/strong><\/h3>\n\n\n\n<p>Before picking the best IVR service provider, ask yourself:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>What are my business goals? Do you want to reduce costs, improve efficiency, or provide better customer support?<\/li>\n\n\n\n<li>Which tasks can be automated? Can an IVR handle repetitive questions so your team can focus on complex issues?<\/li>\n\n\n\n<li>What features do I need? <a href=\"https:\/\/callerdesk.io\/blog\/call-routing-types-uses-and-benefits-explained\/\">Call routing<\/a>, appointment scheduling, and payment processing-choose what fits your business.<\/li>\n<\/ul>\n\n\n\n<p>A well-designed IVR system should make life easier for both your team and your customers. And remember, your IVR is often the first impression customers get of your business-so make it count!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"3-ivr-solutions-for-different-industries\"><strong>3. IVR Solutions for Different Industries<\/strong><\/h3>\n\n\n\n<p>Every industry has different IVR needs. The best IVR service provider customizes solutions to fit your business. Here are some examples:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Telecom<\/strong>: Automates billing inquiries, service upgrades, and multilingual support<\/li>\n\n\n\n<li><strong>Healthcare<\/strong>: Schedules appointments, provides lab results, and routes emergency calls<\/li>\n\n\n\n<li><strong>Retail<\/strong>: Manages order tracking, returns, and product information<\/li>\n\n\n\n<li><strong>Banking<\/strong>: Handles account details, transaction disputes, and loan applications<\/li>\n\n\n\n<li><strong>Hospitality<\/strong>: Assists with bookings, real-time updates, and travel information<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"4-real-world-ivr-applications\"><strong>4. Real-World IVR Applications<\/strong><\/h3>\n\n\n\n<p>Here\u2019s how an IVR service provider can make a difference in different sectors:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Healthcare<\/strong>: Let patients book appointments, check test results, or reach emergency services instantly.<\/li>\n\n\n\n<li><strong>Retail<\/strong>: Automate order tracking, handle returns, and gather customer feedback.<\/li>\n\n\n\n<li><strong>Banking<\/strong>: Allow customers to check balances, dispute transactions, and track loan applications.<\/li>\n\n\n\n<li><strong>Telecom<\/strong>: Provide self-service options for billing, plan changes, and tech support.<\/li>\n\n\n\n<li><strong>Education<\/strong>: Manage admissions, class schedules, and student queries.<\/li>\n<\/ul>\n\n\n\n<p>By understanding your business needs and how an IVR system can fit into your industry, you\u2019ll be able to choose the best IVR service provider and make customer interactions seamless.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-to-choose-the-best-ivr-service-provider\"><strong>How to Choose the Best IVR Service Provider<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"1-research-and-shortlist-providers\"><strong>1. Research and Shortlist Providers<\/strong><\/h3>\n\n\n\n<p>Start by looking for <strong>IVR service providers<\/strong> that offer:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Essential features like call routing, automation, and <a href=\"https:\/\/callerdesk.io\/blog\/ivr-self-service-how-it-works-and-benefits-businesses\/\">self-service options<\/a><\/li>\n\n\n\n<li>A strong reputation and proven industry experience<\/li>\n\n\n\n<li>Positive customer reviews and real case studies<\/li>\n<\/ul>\n\n\n\n<p>An IVR service provider with a reliable track record ensures that your business gets a smooth, hassle-free IVR experience.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"2-compare-features-and-pricing\"><strong>2. Compare Features and Pricing<\/strong><\/h3>\n\n\n\n<p>Once you have a shortlist, compare each IVR service provider based on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Features<\/strong>: Does it offer <a href=\"https:\/\/callerdesk.io\/blog\/multi-level-ivr-what-it-is-how-it-works\/\">multi-level IVR<\/a>, call routing, and analytics?<\/li>\n\n\n\n<li><strong>Scalability<\/strong>: Can it handle increasing call volumes as your business grows?<\/li>\n\n\n\n<li><strong>Advanced Options<\/strong>: Does it support AI, voice recognition, or multilingual menus?<\/li>\n\n\n\n<li><strong>Pricing<\/strong>: Is it cost-effective while meeting your business requirements?<\/li>\n<\/ul>\n\n\n\n<p>If your business needs a scalable IVR setup that integrates seamlessly with existing systems, <strong>CallerDesk<\/strong> provides a customizable and cloud-based IVR platform designed for businesses of all sizes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"3-check-customer-reviews-and-case-studies\"><strong>3. Check Customer Reviews and Case Studies<\/strong><\/h3>\n\n\n\n<p>Customer feedback is important when choosing the best <strong>IVR service provider<\/strong>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Read reviews<\/strong>: Understand what businesses like (or dislike) about a provider.<\/li>\n\n\n\n<li><strong>Study case studies<\/strong>: See real-world examples of how their IVR setup has improved efficiency.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"4-evaluate-scalability-and-flexibility\"><strong>4. Evaluate Scalability and Flexibility<\/strong><\/h3>\n\n\n\n<p>Your IVR service provider should offer:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The ability to handle more calls as your business expands<\/li>\n\n\n\n<li>Flexible call flows and menu customization to match your needs<\/li>\n\n\n\n<li>Advanced call management options for better customer interaction<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"5-assess-integration-capabilities\"><strong>5. Assess Integration Capabilities<\/strong><\/h3>\n\n\n\n<p>Your IVR service provider should support integration with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>CRM platforms (for better customer tracking)<\/li>\n\n\n\n<li>Helpdesk tools (for smooth customer support)<\/li>\n\n\n\n<li>Analytics dashboards (to monitor call performance)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"6-ensure-security-and-compliance\"><strong>6. Ensure Security and Compliance<\/strong><\/h3>\n\n\n\n<p>Security is essential, especially if you handle customer data. Ensure your IVR Service provider:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Uses secure servers and encryption to protect sensitive information<\/li>\n\n\n\n<li>Complies with regulations like <strong><a href=\"https:\/\/gdpr-info.eu\/\" target=\"_blank\" rel=\"noopener\">GDPR<\/a>, <a href=\"https:\/\/www.fcc.gov\/sites\/default\/files\/tcpa-rules.pdf\" target=\"_blank\" rel=\"noopener\">TCPA<\/a><\/strong>, or <a href=\"https:\/\/www.trai.gov.in\/about-us\/acts-policies\" target=\"_blank\" rel=\"noopener\">local telecom policies<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"7-request-a-demo-or-free-trial\"><strong>7. Request a Demo or Free Trial<\/strong><\/h3>\n\n\n\n<p>Before making a final decision, test the IVR system with a <strong>demo or free trial<\/strong>. This helps you evaluate:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ease of use for your team and customers<\/li>\n\n\n\n<li>Functionality and responsiveness of the system<\/li>\n\n\n\n<li>Call routing, automation, and menu navigation<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"8-assess-provider-reliability-and-support\"><strong>8. Assess Provider Reliability and Support<\/strong><\/h3>\n\n\n\n<p>A strong IVR system provider should offer:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>High uptime (99.9% or more) to avoid call disruptions<\/li>\n\n\n\n<li>24\/7 support with fast response times<\/li>\n\n\n\n<li>Reliable customer assistance for troubleshooting issues<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"9-consider-long-term-value\"><strong>9. Consider Long-Term Value<\/strong><\/h3>\n\n\n\n<p>Finally, ensure the IVR service provider can support your business in the long run:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Can their pricing scale with your growth?<\/li>\n\n\n\n<li>Do they regularly update their system with new features?<\/li>\n\n\n\n<li>Are they investing in AI and automation to improve efficiency?<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Best Interactive Voice Response (IVR) Service Providers in India<\/strong><\/h2>\n\n\n\n<p>If you&#8217;re looking for a reliable IVR system, here are some of the top IVR service providers in India based on features, integrations, and real business use cases:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Provider<\/strong><\/td><td><strong>Key IVR Features<\/strong><\/td><td><strong>Best For<\/strong><\/td><\/tr><tr><td><strong><a href=\"http:\/\/Callerdesk.io\" data-type=\"link\" data-id=\"Callerdesk.io\" target=\"_blank\" rel=\"noopener\">CallerDesk<\/a><\/strong><\/td><td>Instant IVR activation, smart call routing, deep CRM integration, multi-level IVR menus, real-time call analytics, and pay-per-use pricing with 24&#215;7 support<\/td><td>Ideal for startups and SMEs that need a fast, affordable, and powerful IVR system without tech complexity<\/td><\/tr><tr><td><strong>Exotel<\/strong><\/td><td>AI-powered call routing, advanced speech recognition, and enterprise-level call scalability<\/td><td>Best suited for large enterprises, delivery-based businesses, and fintech platforms managing high call volumes<\/td><\/tr><tr><td><strong>MyOperator<\/strong><\/td><td>Integrated IVR with WhatsApp, live call tracking, CRM sync, and multi-channel support<\/td><td>Great for educational institutions, NGOs, local service providers, and finance teams that need simple communication<\/td><\/tr><tr><td><strong>Office24by7<\/strong><\/td><td>Seamless CRM and ERP integration, lead management automation, and department-wise call routing<\/td><td>Designed for banks, government agencies, and universities requiring secure and organized call workflows<\/td><\/tr><tr><td><strong>Acefone<\/strong><\/td><td>Unified VoIP + IVR system, remote-ready dashboard, team collaboration tools, and cloud-based call insights<\/td><td>Ideal for remote-first companies, SaaS businesses, and global teams needing flexible communication systems<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Each of these IVR providers offers unique strengths. Depending on your business type, whether you are a startup, educational institute, e-commerce brand, or enterprise you can choose the one that matches your specific needs.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"conclusion\"><strong>Conclusion<\/strong>&#8211; <\/h2>\n\n\n\n<p>If your business gets lots of calls, using an IVR system can save you time and help you serve your customers better.<\/p>\n\n\n\n<p>Instead of answering every call yourself, an IVR system can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Greet callers with a menu like \u201cPress 1 for Sales\u201d<\/li>\n\n\n\n<li>Send them to the right person or department<\/li>\n\n\n\n<li>Answer common questions automatically<\/li>\n\n\n\n<li>Work even when your team is busy or offline<\/li>\n<\/ul>\n\n\n\n<p>In this guide, we explained what IVR is, how it works, and how to choose the best service provider for your business. Whether you run a small shop or a big company, the right IVR setup can make your work easier and your customers happier.<\/p>\n\n\n\n<p>If you\u2019re still looking for a trusted IVR solution, <strong>CallerDesk<\/strong> is a great option. It\u2019s easy to set up, works with your CRM, and comes with real-time call tracking and helpful support.<\/p>\n\n\n\n<p><strong>Try CallerDesk for free<\/strong> \u2013 Get a demo today and see how it can make your business calls simpler and faster.<\/p>\n\n\n\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"BlogPosting\",\n  \"mainEntityOfPage\": {\n    \"@type\": \"WebPage\",\n    \"@id\": \"https:\/\/callerdesk.io\/blog\/how-to-choose-the-best-ivr-service-provider-the-complete-guide\/\"\n  },\n  \"headline\": \"Best IVR Service Providers in India: Easy Guide to Pick the Right One\",\n  \"description\": \"Complete guide for choosing best IVR service provider in India\",\n  \"image\": \"https:\/\/callerdesk.io\/blog\/wp-content\/uploads\/2025\/01\/How-to-Choose-the-Best-IVR-Service-Provider.webp\",  \n  \"author\": {\n    \"@type\": \"Person\", \n    \"name\": \"Durgesh\" \n  },  \n  \"publisher\": {\n    \"@type\": \"Organization\",\n    \"name\": \"Callerdesk\",\n    \"logo\": {\n      \"@type\": \"ImageObject\",\n      \"url\": \"https:\/\/callerdesk.io\/img\/images\/caller_logo.svg\"\n    }\n  },\n  \"datePublished\": \"\"\n}\n<\/script>\n\n\n\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [{\n    \"@type\": \"Question\",\n    \"name\": \"What is an IVR service provider?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"An IVR service provider offers automated phone systems that help businesses manage incoming calls through menu-based options like \u201cPress 1 for Sales.\u201d These systems reduce wait times, route calls efficiently, and improve customer experience.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"Which is the best IVR service provider in India?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"Some of the leading IVR service providers in India include CallerDesk, MyOperator, Exotel, Acefone, Knowlarity, and MCUBE. The best provider depends on your business size, integration needs, and budget.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"How does an IVR system help businesses?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"IVR systems help businesses by automating customer calls, routing them to the right department, providing self-service options, collecting feedback, and improving response time without needing large support teams.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"What features should I look for in an IVR provider?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"Key IVR features include multi-level menus, call routing, CRM integration, real-time analytics, voice recognition, self-service workflows, and multilingual support.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"Is IVR good for small businesses?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"Yes, IVR is great for small businesses. It helps manage high call volumes with limited staff, reduces missed calls, and offers a professional image at low cost.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"Can IVR systems integrate with CRMs and support tools?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"Most modern IVR service providers offer seamless integration with CRMs like Zoho, HubSpot, and LeadSquared, as well as ticketing systems, helpdesks, and payment gateways.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"How much does an IVR service cost in India?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"IVR pricing in India varies based on features, call volume, and provider. Plans may start as low as \u20b91,000 per month for basic IVR and scale up for enterprise-grade solutions.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"What are the top industries using IVR services?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"Industries like e-commerce, healthcare, telecom, banking, education, and government widely use IVR systems to manage customer calls and automate services.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"What makes CallerDesk a good IVR provider?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"CallerDesk offers a cloud-based IVR platform with customizable menus, CRM integration, real-time analytics, and 24\/7 support. It\u2019s ideal for both small and growing businesses.\"\n    }\n  },{\n    \"@type\": \"Question\",\n    \"name\": \"How can I set up an IVR system for my business?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"To set up an IVR, choose a provider, define your call flow (menu structure), integrate with your tools, and test it. Many providers, like CallerDesk, offer free demos and onboarding support.\"\n    }\n  }]\n}\n<\/script>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"Do you get lots of calls for your business? Answering each one by hand takes time and you&hellip;","protected":false},"author":2,"featured_media":3857,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"csco_singular_sidebar":"","csco_page_header_type":"","csco_page_load_nextpost":"","footnotes":""},"categories":[5,7],"tags":[],"class_list":{"0":"post-79","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-cloud-contact-center","8":"category-ivr","9":"cs-entry"},"_links":{"self":[{"href":"https:\/\/callerdesk.io\/blog\/wp-json\/wp\/v2\/posts\/79","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/callerdesk.io\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/callerdesk.io\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/callerdesk.io\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/callerdesk.io\/blog\/wp-json\/wp\/v2\/comments?post=79"}],"version-history":[{"count":14,"href":"https:\/\/callerdesk.io\/blog\/wp-json\/wp\/v2\/posts\/79\/revisions"}],"predecessor-version":[{"id":4958,"href":"https:\/\/callerdesk.io\/blog\/wp-json\/wp\/v2\/posts\/79\/revisions\/4958"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/callerdesk.io\/blog\/wp-json\/wp\/v2\/media\/3857"}],"wp:attachment":[{"href":"https:\/\/callerdesk.io\/blog\/wp-json\/wp\/v2\/media?parent=79"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/callerdesk.io\/blog\/wp-json\/wp\/v2\/categories?post=79"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/callerdesk.io\/blog\/wp-json\/wp\/v2\/tags?post=79"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}