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Call Flow Platform

The unified customer service platform that the whole company can use to communicate with their customers.

IVR Response

IVR journey

Call Routing

Call Routing

Office Time Schedule

Office Time Schedule

Click to Call

Click to Call

In Call Transfer

In Call Transfer

How CallerDesk Works on Cloud

It can be useful for gathering actionable customer information and meeting customer expectations in a timely manner,
thus eliminating wait-times and increasing chances of giving continuous business.

Call Flow Platform

Features

We help businesses to track everything from A to Z at customer service.

IVR Journey

Use a highly intuitive different IVR scenarios in which caller experience your customer support system. Create complex IVR flows in just few simple clicks.

To Know More
IVR journey
Call Routing

Stay connected with callers with different and multiple types of transfer options like round robin, random & sequential routing.

Office Time Schedule

It helps in deciding about the Working Business hours/days for the members. It helps in creating a work structure for the members in the group to avoid any hassle.

Click To Call

Allow your member to directly call from the platform on caller mobile numbers first and then patching with your company executives instantly.

In Call Transfer

It enables to divert an existing active call to another number using a simple transfer button. It helps to reduce your important caller calls churn ratio.

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15 Days risk free trial, no credit card required.