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Numbers

You can run your business with a single Phone Number

single Phone Number for business
Mobile Phone Routing

Mobile Number

Desk Phone is a 10-digit virtual number that can be configured to CallerDesk platform. Businesses can buy vanity/Fancy IVR number after paying an extra cost to us.

Cloud Communication Services

Landline Number

It will be use same like IVR number. Landline Number increases client’s faith as the number looks like a real landline base number . It helps to make believe to your client that they are actually calling on office landline number.

Routing Service Providers

Short Code

Short codes are a special shared number with 5 digits for 2 way communication messages which is designed for the ease of the user. A Short code is easier to read and remember.

Frequently Asked Questions

What is Desk Phone

A Desk Phone is a virtual number that will configure with Desk TALK IVR application that helps customers to map Departments or employees on Cloud IVR using extensions.

How can I use my own Phone Number as Desk Phone?

You can buy it on your ID from any operator or from our partner operators. Call us and we will guide you in the right direction. After activation of SIM, just set call forwarding to our provided CDS Number. Now your number is ready to use as a CallerDesk Phone.

What is CDS?

Callerdesk Divert System (CDS) is a hierarchical decentralized divert system for Phone Integration. In it, We are providing a centralised number which user can use to divert their number to connect and convert as a Desk Phone. For better uptime, We’ll always give you one backup number.

Can I get a trail account with Desk phone ?

Yes, of course. For this, you need to sign-up on our platform and after that, one of our support executive will contact you asap to know about your requirements. In a trail account, we will provide you one desk phone for testing purpose with 100 pre-loaded call coins & 200 auto-reply sms coins.

Can I use callerdesk Desk Phone without KYC ?

If you want to use callerdesk Desk phone then in this case, you have to submit your business KYC documents to us as its mandatory regulatory compliance. Once you have done it, you will instantly allowed to use Desk phone. For more KYC related queries, our support team will help you to understand.

Can I use Desk Phone Landline number directly on my website ?

Because of TRAI 13th amendment, it’s not possible to allow our customers to use and publish our Deskphone Landline numbers directly on their website. But still you can use our services by doing call forwarding from your existing number to our Deskphone landline number, which would then route the calls to your company support agents.

Can I use Desk Phone Landline number directly on my website ?

Because of TRAI 13th amendment, it’s not possible to allow our customers to use and publish our Deskphone Landline numbers directly on their website. But still you can use our services by doing call forwarding from your existing number to our Deskphone landline number, which would then route the calls to your company support agents.

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