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Clouding Call Support

Acquire More Customers Faster With Feature-rich Call Analytics

Effective Call & Lead flow automation solutions for Enterprises & SME’s

cloud phone numbers

Place and take calls, anywhere

Get cloud phone numbers & instantly Handle calls on the go.

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call routing strategies

Assign & Grow your team

Automate the Best Experience via different call routing strategies

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cloud business communication services

Track performance & Optimize ROI

Increase the impact of calls from marketing on sales pipeline & revenue

Actionable insights

For businesses that value exceptional customer support,CallerDesk helps you to personalize & optimize the caller & user experience.

call sign

Was the call answered

Analyse budget to the digital & offline campaigns driving high-quality sales calls

multiple marketing methods

Is the caller a sales lead

Maximize full value of the calls by tracking responses of multiple marketing methods.

callers to customers

Did they convert and why

Know which ad & sales strategy convert the most prospects callers to customers

Optimize ROI

Should you retarget them

Optimize ROI by retargeting callers with best ad campaign based on the outcome of their call.

Predict periods of high call volumes

Who to call back right away

Predict periods of high call volumes and agent appropriately to meet demand

Grow sales with call responses

How did the agent perform

Grow sales with call responses showing which close the most sales, which underperform, and why

Features

Increase your company employee’s efficiency by automatically retrieve customers call history & providing personalize user experience.

What Drove the Call

Marketing channel

Marketing channel

Search Keywords

Search Keywords

Ad Creative

Ad Creative

Website Behavior

Website Behavior

Campaign

Campaign

Device, OS, and browser

Device, OS, and browser

Referring URL

Referring URL

Referring URL

Adtech/martech data

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About the Caller

Name

Name

Day and time of call

Day and time of call

Phone number

Phone number

Call interaction

Call interaction

Location

Location

CRM data

CRM data

Call history

Call history

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CallerDesk Solutions

Call Management Platform
Call Management Platform
Lead Flow Automation
Lead Flow Automation
Voice Broadcast
Voice Broadcast
Virtual Numbers
Virtual Numbers
3rd Party Integration
3rd Party Integration

Milestones & Achievements

Startup India

We are recognized by the DPIIT, under “Startup India” program, an initiative of the Government of India and also an official resource partner now. with startupindia.

Silicon India

CallerDesk ranked 10 most promising IVR technology solution providers by Silicon India Magazine.

ATAL Innovation

Currently incubated in Atal Incubation Centre at Shiv Nadar University with the support of Atal Innovation Mission NITI Aayog.

Nexus

Nexus startuphub pre-incubation program@ American Center, supported by US Embassy & the University of Texas

Tata Tele Business Services

Callerdesk selected to be featured in TATA DO BIG STORIES initiative with ET NOW.

L-Incubator

Recommended by IIM Lucknow Enterprise Incubation centre that is innovative in nature.

Customer Reviews

Honest Reviews speaks louder than just words

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