Cloud Contact Center4 Min Read onOctober 3, 2024 What is a Click-to-Call Solution? Boost Your Call Center with Click-to-Call Have you ever wondered how some businesses make it so easy for customers to contact them instantly? The secret is click-to-call technology.…
Cloud Contact Center3 Min Read onOctober 2, 2024 Exploring Softphone: How They Work and Why They’re Important Did you know that 70% of businesses are adopting softphones to streamline their communication? With the growing need for efficient and…
Cloud Contact Center6 Min Read onOctober 1, 2024 Securing Customer Data with Predictive Dialers: Essential Steps for Call Centers Is Your Call Center Fully Equipped to Protect Customer Data? The frequency and sophistication of cyberattacks are growing. Cybersecurity…