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Callerdesk Blog

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  • Cloud Contact Center
4 Min Read
5 Questions to ask Before Choosing a Cloud Telephony Provider in India
Durgesh Sharma
onOctober 14, 2024

5 Questions to Ask Before Choosing a Cloud Telephony Provider in India

Thinking about upgrading your business phone system? Cloud telephony makes managing calls easier, improves customer service, and helps…
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  • Cloud Contact Center
4 Min Read
Understanding Visual Voicemail_ How It Works and Its Benefits
Durgesh Sharma
onOctober 13, 2024

Visual Voicemail: How It Works and Its Benefits

Listening to voicemails the old way can take a lot of time.You have to call a number, wait through long instructions, and listen to each…
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  • Voice Call
  • VoIP
4 Min Read
VoIP Texting for Businesses_ How It Works, Advantages, and Best Practices
Durgesh Sharma
onOctober 12, 2024

VoIP Texting Explained: Functionality, Advantages, and Best Practices

Texting is one of the fastest ways to communicate. But have you ever wondered if you can send and receive text messages using a VoIP number?…
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  • Sales
5 Min Read
9 Strategies to Optimize Your Outbound Sales Efforts
Durgesh Sharma
onOctober 11, 2024

9 Strategies to Boost Your Outbound Sales Efforts

Outbound sales have always driven business growth, but in today’s fast-paced market, having a sales team isn’t enough. To truly stand out and…
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  • Voice Call
4 Min Read
What You Need to Know About PBX_ Definition, Benefits, and Features
Durgesh Sharma
onOctober 10, 2024

What You Need to Know About PBX: Definition, Benefits, and Features

Communication is everything in business. But as your company grows, managing phone calls can get messy. That’s where a Private Branch Exchange…
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  • Cloud Contact Center
6 Min Read
A Complete Overview of Contact Center as a Service (CCaaS)
Durgesh Sharma
onOctober 9, 2024

A Complete Overview of Contact Center as a Service (CCaaS)

Imagine this you’re running a business, and your customers are calling, texting on WhatsApp, sending emails, and chatting on your website. All…
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  • Cloud Contact Center
3 Min Read
Top 7 Advantages of using Cloud-Based Predictive Dialers for Call Centers
Durgesh Sharma
onOctober 8, 2024

Top 7 Advantages of Using Cloud-Based Predictive Dialers in Call Centers

Are You Struggling to Boost Call Center Efficiency? Call centers constantly work hard to boost efficiency and provide great customer service.…
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  • Cloud Contact Center
5 Min Read
Predictive Dialer vs. Other Dialing Systems: Which One is Best for Your Call Center?
Durgesh Sharma
onOctober 7, 2024

Comparing Predictive Dialers with Other Dialing Systems: Which is Best for Your Call Center?

Struggling to find the best auto dialer system to boost your call center’s efficiency and productivity? With so many options—predictive…
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  • Cloud Contact Center
3 Min Read
How to Choose the Right Predictive Dialer for Your Call Center
Durgesh Sharma
onOctober 6, 2024

How to Choose the Right Predictive Dialer for Your Call Center

Imagine your call center operating effortlessly, where agents connect with potential customers smoothly, driving increased sales. The key is…
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  • Cloud Contact Center
4 Min Read
How to Troubleshoot Common Issues with Predictive Dialers
Durgesh Sharma
onOctober 5, 2024

How to Troubleshoot Common Issues with Predictive Dialers

Are your predictive dialers causing more headaches than solutions? If you’re struggling with dropped calls, low connection rates, or…
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  • Cloud Contact Center
3 Min Read
Integrating Predictive Dialers with CRM Systems_ Best Practices
Durgesh Sharma
onOctober 4, 2024

Best Practices for Integrating Predictive Dialer with CRM Systems

Is your call center overwhelmed by the dual challenge of managing high call volumes and keeping customer information organized? Integrating a…
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  • Cloud Contact Center
5 Min Read
Boost Customer Engagement with Click to Call Solutions
Durgesh Sharma
onOctober 3, 2024

What is a Click to Call Solution? Boost Your Call Center with Click to Call

Ever been on a website where you wanted to talk to someone but couldn’t find the right number? Or maybe the number was there, but you didn’t…
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  • Cloud Contact Center
3 Min Read
Exploring Softphones_ How It Work and Why They’re Important
Durgesh Sharma
onOctober 2, 2024

Exploring Softphone: How They Work and Why They’re Important

Did you know that 70% of businesses are adopting softphones to streamline their communication? With the growing need for efficient and…
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  • Cloud Contact Center
6 Min Read
Ensuring Data Security and Privacy with Predictive Dialers
Durgesh Sharma
onOctober 1, 2024

Securing Customer Data with Predictive Dialers: Essential Steps for Call Centers

Is Your Call Center Fully Equipped to Protect Customer Data? The frequency and sophistication of cyberattacks are growing. Cybersecurity…
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  • Cloud Contact Center
5 Min Read
How to Set Up Call Forwarding A Step-by-Step Guide for Business Users
Durgesh Sharma
onJanuary 1, 2024

How to Set Up Call Forwarding: A Comprehensive Guide for Businesses in India

Effective communication is the backbone of any successful business. Whether you’re managing a startup, a small business, or a large…
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