We believes in the power of customer service

We want to empower every company to have excellent communication with their customers, so they can focus on closing more deals along with higher customer satisfaction level.

CallerDesk believes that a best customer support service is the face of any company as it helps to build human connection & improvise customer retention. CallerDesk was founded in 2016

The foundation of our company was laid by a visionary team whose small dream is to transform the business communication industry in India through a voice-based cloud communication platform.

Let's review what we've
been up to

2016

Sowing the Seed

The company is incorporated under the name Deskotel Communications Pvt. Ltd.

2019 - 2020

Setting New Standards

The company launched a Cloud Telephony platform and adopted a new identity, named CallerDesk.
It formed strategic partnerships with Startup India, Nasscom 10K Startups, and multiple IIT, IIM, and AIC incubators and accelerators to support the Indian startup ecosystem by providing telephony solutions for 180 days without any charges.

2021 - 2022

Marching Ahead

The company obtained a crucial license known as the Unified Communication - Virtual Network Operator (UL-VNO) license from the Department of Telecommunications, India.
This license covers four service areas: New Delhi, Gurgaon, Noida, and Bangalore Urban.
It supports the company in remaining compliant with TRAI/DOT regulatory norms for selling telephony solutions in the market.
The company also won the Indian Achiever Award from IAFINDIA.COM.

2023 - 2024

Scale-Up Phase

The company secured seed funding from IIM Lucknow-EIC.
It crossed a client base of over 1,000 businesses.

April 2024 to 30th Sep 2024

Growth Phase

Approximately 35,000+ customer support executives are using the platform daily.
The company received ISO 27001:2022 certification.
A mobile application was launched featuring multiple other voice solutions.

CallerDesk Today

Leadership That Drives CallerDesk

We believe that a strong governance framework is vital to achieving the vision of our founders and driving the group's future strategy. With the able leadership of Kaushal Bansal and Rajesh Dhimania, our committed team works diligently to deliver enduring value to our clients and stakeholders.

Meet Our Experts

Awards and Recognition

Esteemed Partners and Accreditations

We are popular for our work

CallerDesk Featured on India Science and Technology Portal

CallerDesk, a voice communication platform, has been spotlighted for its impact on improving business operations. The platform helps companies manage calls, track interactions, and enhance customer service. Its cloud-based solution offers scalability and efficiency across industries.

CallerDesk was selected as one of the top three emerging companies in the Idea Exchange competition.

CallerDesk is proud to announce that it has been recognized as one of the top three emerging companies in the prestigious Idea Exchange competition, organized by AIC-SNU (Atal Incubation Centre - Shiv Nadar University). This achievement highlights the innovation, dedication, and potential of our team to address pressing challenges with cutting-edge solutions.

CallerDesk Featured on YourStory for Supporting SMBs

CallerDesk is highlighted for helping SMBs manage customer support efficiently through its virtual call center solution. The platform enables businesses to handle calls, track interactions, and increase productivity remotely, providing a cost-effective way to scale operations without heavy investments.

ThePrint Highlights CallerDesk's Impact on Business Communication

ThePrint features CallerDesk for transforming business communication with its cloud-based call center solutions. This Noida-based VNO-licensed platform enables businesses to manage customer calls efficiently, eliminating the need for costly infrastructure. Serving clients like HCL and Medanta, CallerDesk is driving growth and enhancing call management with AI-powered tools.

CallerDesk: Transforming Business Communication with Advanced Voice Solutions

CallerDesk has been featured by Silicon India for its cutting-edge voice communication platform. With its innovative cloud-based solutions, CallerDesk helps businesses enhance customer interactions, streamline call management, and boost operational efficiency across industries

Deccan Herald Highlights CallerDesk’s One-Login Cloud Solutions

Deccan Herald features CallerDesk for offering efficient cloud call center solutions under a single login. The platform simplifies business communication with tools like IVR, call tracking, and auto surveys. Serving over 300 clients, including HCL and ICICI Lombard, CallerDesk provides a cost-effective, scalable solution, especially valuable for businesses adapting to remote work.

ETCIO Features CallerDesk for Revolutionizing Business Communication

CallerDesk has been featured by ETCIO for its innovative voice communication platform. Offering cloud-based solutions, CallerDesk helps businesses enhance call management, improve customer experiences, and drive efficiency across industries.

Join the Callerdesk Team

Be a part of a dedicated team empowering the world with our best services.

Join us to make an impact!

We are excited to welcome skilled professionals in Technical Development, Digital Marketing, Inside Sales, and industry experts from diverse domains to join our growing team.

Send your updated CV & resume to hr@callerdesk.io

Ready to build better conversations?

CallerDesk runs on the device you are using right now.

Start A Free Trial

Schedule A Demo With An Expert