Cloud Telephony for HR & Recruitment | Simplify Hiring Processes

HR RECRUITMENT

A Call Center Solution for Recruitment and
Staffing Agencies

Our cloud-based HR tools make it easy to manage recruitment. You can quickly handle hiring tasks via communicating effectively with candidates, and build strong relationships , all from a single platform.

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Used by 1,000+ business across India

Enhance your HR operations with our
advanced call center solutions

Make each candidate feel valued

Keep track of candidate communications effortlessly with Callerdesk’s one-click integrations with over 100+, CRMs, and help desk solutions. This ensures you maintain a comprehensive view of your candidates and clients, thanks to our online recruitment software.
Enhance candidate engagement with Insight Cards, which pull caller information from your CRM. This provides context for every interaction, improving the overall candidate experience.

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The features that staffing companies need

Integrations of Help Desk and CRM

Centralize activity and automate call logging by connecting Callerdesk with your CRM, guaranteeing a 360-degree view of your candidates and clients. This integration is crucial for cloud-based HR tools and cloud telephony features for the recruitment industry.

IVR and Call Routing

Easily set up and modify routing rules and IVR to ensure that callers are directed to the appropriate team on the first attempt, enhancing your HR services with IVR and cloud calling.

Auto Dialer

Quickly create and dial lists of phone numbers from your browser or CRM while viewing their information for context, optimising your cloud phone systems for recruitment.

HR RECRUITMENT

Increase your hiring efficiency

Reduce manual work and time-to-fill with automatic call notes, labels, and recordings seamlessly integrated into your ATS. Utilise our Auto Dialer to efficiently manage lists of candidates.
Ensure that candidates and clients are always connected with the right recruiter through our advanced IVR and call routing, a key feature of our cloud telephony for HR solutions.

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Key features that are essential for your industry

1Candidate custom detail Cards

Get more details about each incoming call by integrating relevant information from other applications. This makes your cloud recruitment software more powerful and helps you understand callers better.

2 Live Coverage

Watch your team’s activity in real-time to manage resources better and improve efficiency using our cloud-based HR tools.

3Call Tagging

Label your calls by topic and result to keep track of important information. This helps you improve your recruitment process and manage calls more effectively.

4Interactive Voice Response (IVR)

Create an easy-to-use phone menu system that quickly directs callers to the right team. This makes your HR services more efficient by using IVR and cloud calling.

5Record Calls

Analyse call recordings to improve accuracy, ensure quality, and provide better training. This helps address recruitment challenges more effectively with cloud phone systems.

6 Call Routing/Forwarding

Direct calls to the appropriate team members based on your preferences. This feature improves efficiency and effectiveness in Cloud-based HR call centers.

7 Call Waiting

Keep callers on hold until an agent is available. This ensures consistent service quality and reliability with cloud phone systems.

8Mini CRM

View more context for each inbound call by integrating relevant information from other apps, optimising cloud telephony for advertising.

9SMS

Reach customers directly by sending SMS messages through the Callerdesk app, a key feature of our virtual phone systems for advertising.

Connect with candidates anytime, anywhere

Connect with team members, clients, and candidates using our desktop and mobile apps, whether you’re at your desk or on the move. Our cloud phone solutions for hiring support all preferred communication methods, including phone, chat, email, and text.
Leverage Callerdesk's SMS capabilities and 100+ integrations to engage with clients and candidates effectively.

Seamless HR workflow automation

Enjoy 99.99% uptime and superior call quality with our Data Center architecture and multiple data centers in India, ensuring reliable communication channels for HR call center solutions.
Access support via chat, email, and phone from our dedicated offices to address any needs promptly.

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