+91-8882201213
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for Professional Firms
Specialized Cloud Telephony Services
for Professional Firms
calls seamlessly, from anywhere, anytime
Never miss an important client interaction—manage calls seamlessly, from anywhere, anytime
Expert technical assistance
Unlock the full potential of our virtual phone systems with expert guidance on APIs and Webhooks.
Learn the best practices for integrating Callerdesk with your essential tools and processes to streamline your communications.
DISCOVER OUR INTEGRATIONS
Additional services we offer
Receive end-to-end assistance with migrating your phone operations. Callerdesk integrates seamlessly with numerous CRM and business applications to streamline your workflow.
Leverage our API to create customised dashboards, implement personalised call routing, and integrate advanced reporting and business intelligence tools.
Our services extend beyond initial setup to include workshops, hands-on training for your teams, and detailed technical documentation to support ongoing success.
PROFESSIONAL SERVICES
Use voice automation to simplify client onboarding with free mini CRM integration
Transform your CRM and helpdesk operations with our professional services.
Our team collaborates closely with your staff to scope, configure, train, and document each automation step, ensuring enhanced productivity and seamless integration.
DISCOVER OUR INTEGRATIONS
Important feautes that are essential for profession services industry
1Setup in One Click
Easily activate integrations from the CallerDesk admin dashboard with a single click, allowing you to manage all settings in one place
2Real-Time Alterations
You can adjust your system settings whenever necessary, including the quick addition of new users or phone numbers, ensuring that your IT team remains flexible and efficient.
3APIs and Webhooks
Enhance your phone system by integrating it with existing tools to create workflows that are tailored to meet your IT company's specific needs.
4Live Stream
Get a real-time view of team activity to reallocate resources and improve productivity, making this a valuable feature for IT companies.
5Intelligent Voice Response (IVR)
Implement a smart IVR system that connects callers to the right team from the first interaction, enhancing customer satisfaction in the IT industry.
6Call Routing
Optimise call distribution with specific rules to ensure calls are directed accurately, improving workflow efficiency.
7 Call Observation
Speed up employee training and improve call quality by monitoring live calls. This capability is particularly beneficial in the IT industry for maintaining high service standards.
8Support
CallerDesk’s dedicated support team is available 24/7 via phone, chat, or email across three continents, ensuring your IT business gets the best cloud telephony support possible.
9Working Hours
Set specific schedules to confirm when each phone number is available to take calls, optimising cloud telephony solutions for advertising in India.
Full package of technical support
We can help you with any type of consultation, including one about implementing Callerdesk for your operations, reviewing integrations, setting up routing and distribution rules, or advanced API scoping.
Your Account Executives and team leader will collaborate closely with the Technical Consultant to solve your technical business challenges.
Data analysis and optimization consultation
To fully utilise Callerdesk's integration, you must have high-quality contact databases.
We help you perform a database audit, convert phone numbers to the E164 format, and share best practices for importing the finished product into your preferred CRM and helpdesk.
Ready to build better conversations?
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