Cloud Telephony for Sales | Drive Growth with Automated Communication

SALES

The Smart Sales Team's Phone Solution

Enhance your team's efficiency with top-of-the-line CRM integrations, monitor performance, and onboard new team members seamlessly to achieve sales goals.

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Used by 1,000+ business across India

Your formula for consistent revenue

*Instant lead engagement

Integrate CallerDesk with CRM tools like Zoho or Leadsquard to access customer contact information and call history, fostering better-tailored interactions. This Cloud Telephony solution enhances customer engagement and improves sales outcomes.
Eliminate inefficient manual dialling using advanced tools such as AutoDialer and Desk Click-to-Dial. These features reduce manual work and help salespeople meet targets more swiftly. Automate call activity syncing with your CRM for optimal efficiency.

SALES

*Seamless follow-up automation

Use IVR and advanced call routing to ensure customers connect with the right agent on the first call, improving shopping experiences by solving problems faster and offering personalised service.

DISCOVER OUR INTEGRATIONS

Features valued by sales teams

1Auto Voice Dialer

Use our robust sales dialer to pull phone numbers from an uploaded Excel sheet and make multiple calls quickly, enhancing your outbound call efficiency.

2 Integrations with CRM Tools

CallerDesk integrates seamlessly with your CRM and help desk software, ensuring all conversations are connected and customer experience is enhanced.

3Warm Transfer

Facilitate intelligent communication between teammates before transferring a live call, improving the customer experience and service quality.

4 Integration with SoftPhone

Customise team workflows, boost productivity, and enhance customer interactions with our one-click SoftPhone Integration.

5Disposition Status & Call Tags

Tag calls to ensure your team has all necessary information for making informed decisions and handling follow-ups effectively.

6Desk Click to Dial

Start outbound calls with just one click using CallerDesk, saving time and streamlining your sales process.

7Call Recording

Analyse call records to verify information, assess quality, and create impactful training sessions.

8Analytics for Call Centers

Organise all your call center analytics—such as wait time, missed call rate, and call volume—using Cloud Communication Systems for comprehensive insights.

9SMS

Reach customers directly by sending SMS messages through the Callerdesk app, a key feature of our virtual phone systems for advertising.

*Convert more leads into sales*

Analyse both team and individual activities to identify trends and understand how conversation time translates into bookings, demos, and buying decisions. Categorise calls by status for simplified reporting. Leverage Cloud Telephony analytics for better insights into sales and service performance.
Use analytics data to make informed decisions about quotas, sales goals, and team capacity planning. Utilise our open API or connectors to integrate CallerDesk data into your business intelligence tools for centralised report management.

*Faster team response time & collaborate seamlessly

Help new team members get up to speed fast and provide guidance while they learn the ropes with in-call coaching. Utilize our real-time live call feed to determine which representatives are on calls so that, if they require assistance, you may be present when it matters.
You can help your staff learn faster by listening to recordings of calls and figuring out how customers usually talk to them.

Ready to build better conversations?

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